What to do in an emergency
What to do in an emergency
Keep calm, briefly assess the danger and call emergency services immediately.
Fire brigade and ambulance: 112
Police: 110
When making an emergency call, give the following details:
- Where did it occur?
- What happened?
- How many people are affected?
- What is the nature of their illness or injury?
- Wait to answer any questions.
Give first aid
In the case of emergency, always administer first aid to the best of your abilities.
- General information on first aid and what to do at the scene of an accident from the German Red Cross
Mental crisis?
- Social psychiatric service
- University pastoral care services
- Mental health hotline:0800 111 0 111 or 0800 111 0 222 (only from Germany)
- Crisis team for Middle Franconia 0911 424855-0
IT emergency
- Inform SOC (Security Operation Center): soc@fau.de
- Stop working with the IT system
- Document your observations
- Only take measures once instructed to do so
Contact RRZE
Discrimination, harassment and sexual harassment
- Guidelines on preventing and dealing with cases of discrimination, harassment and sexual harassment
- Contact and advice centers
Please contact the complaints team if you would like to file a complaint:
Leitwarte
- Phone number: +49 9131 85-27777
- Email: leitwarte@fau.de
Service request form (IdM-Login required)
Details for dealing with emergencies: Emergency plan, checklists, information sheets
Detailed information about all issues concerning occupational safety are available on the Occupational Safety website: as.zuv.fau.de (on the FAU intranet).
Training courses
Occupational Safety offers courses on occupational safety, fire prevention and coping with emergencies.